Credentials
Education
A team member who's been on the rig and in the data center.
I started in EMS as a street paramedic and worked up to flight medic — work that demands precision, fast decisions, and clear communication when the stakes are highest. Those habits don't leave you. They become the lens through which you evaluate every data system, every workflow, every go-live plan.
As QA, Data Analytics and Informatics Manager at Mercy Flights, I've been on both sides of every technology project I now consult on. I was the product owner for our ePCR implementation — writing user stories, running acceptance testing, managing the vendor relationship. I led our CAD implementation through failover testing and final sign-off. I built our NEMSIS reporting infrastructure and our QA system integration with FirstWatch and FirstPass. Earlier in my career I managed our Mobile Integrated Healthcare (MIH) program, coordinating operations across ground, air, and community paramedicine service lines — work that required the same cross-functional project management skills I bring to every technology engagement. That experience, combined with Project Management Professional (PMP) training, informs how I structure every implementation plan.
Strada EMS Consulting exists because most agencies face these transitions without anyone in the room who has both the operational credibility to push back on vendors and the technical depth to catch problems early. I've watched agencies sign contracts without migration plans, go live without training their crews, and discover data integrity issues six months after cutover. That's preventable.
What Makes This Different
18 years of EMS field experience
Most project managers who work in healthcare IT have never run a shift. They don't know what a paramedic will and won't document at 2 a.m. That context changes everything about training design, field scope, and go-live timing.
No referral agreements or platform partnerships
My recommendations are based solely on what I've seen work and fail in operational EMS environments. Your interests are the only thing I'm optimizing for.
Still working in EMS and national committees
I sit on NEMSQA committees shaping the national quality measures your agency will be evaluated against. I know what regulators are looking for because I help write what they're looking for.
You get me, not a junior associate
Every deliverable, every meeting, every vendor call is with the person whose name is on the door. I keep my project load manageable specifically so I can be genuinely available to each client.